Changes or refunds of purchases by return will be made, in both cases, upon receipt of the product to our Jewelry and after checking the status of the same (unused and in its original packaging).
Shipping costs:
- Changes: The client will assume the Shipping costs to send us the product that he does not want and exchange it for another. Subsequently the forwarding costs will be borne by Jewelry Duck. We will perform this service once only for each order.
- Return: The bustomer will assume the Shipping costs to send us the product that he does not want. Subsequently, Jewelry Pato will proceed to refund the full amount in the same payment method in which the purchase was made except in the cash on delivery method that will be refunded by bank transfer.