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Purchase Conditions


The prices and the products availability of Pato Jewelry shop are valid except for aim of existence or typesetter error.

The orders will be taken care of by rigorous order of reception.

In case of finalizing the existence of an asked product, the order of the client will be cancelled previous warning - excepting the cases in that it is impossible to contact with him- and one will set out a similar product of benefits and characteristics to him.

GIFTS AND PROMOTIONS makes several promotions and discounts to his registered clients, and these could never be accumulate and in case of error on the part of the client the option will occur to eliminate the promotion decided between both parts.

Orders will not use as type PRODUCT + GIFT + DISCOUNT by obvious reasons for viability of the operation because of

At any moment one will inquire to the client of this incident and a solution will look for.


In fulfillment of the had thing in Statutory law 15/1999 of 13 of December, Protection of Personal user, Character data of it will be able at any moment to exercise the rights of access, rectification, cancellation and opposition, communicating it in writing to our mailing dress, or communicating us it to our direction of electronic mail


The time of delivery of each article will depend on the availability of stock of he himself and this will confirm by Pato Jewelry shop.

As of the moment at which Pato Jewelry shop has the article, this it will be sent by URGENT transport.

The downtime will begin from 00:00 h following to the accomplishment of the order, except Saturdays, Sundays and festive days. And the duration of he himself will be approximated of 24 to 48 hours.

In the case that the product arrives in conditions deteriorated or defective because of the transport, it will be changed by he himself product in perfect state without no additional position, whenever it communicates the incidence to us before the 24 hours after the reception of the order.


The expenses of shipment to the Iberian Peninsula and Baleares are free with any method of payment. (Banking Transference, Cash on delivery or Credit card).

To the Canary Islands they are free in all type of payment, except the Cash on delivery method, that increases the price of the product in 15 €. (Banking Transference and Credit Card operation are without position).

The shipments to the foreigner to consult bearings with email.
The method Cash on delivery is not allowed to the foreigner.


The prices shown in Pato Jewelry shop take the I.V.A including.


It can make the installment of its purchase of the following forms:

Credit Card (Visa/MarsterCard)
With your credit card, through the footbridge of payments of Caixa Galicia, with all the security that offers this organization.

Cash on delivery
(Not allowed to the foreigner) You will pay the merchandise when she receives it. This system is valid only for Spain and contains clauses that are explained in “expenses and forms of shipment”.

Banking Transference
It previously makes the payment in its habitual bank entering the money in the banking account indicated when making the order.



All the products that are commercialized in enjoy the warrany specified by the manufacturer and have instructions of use in Spanish and english, and technical service in Spain.

Durante el periodo de garantía, los gastos de transporte a taller y devolución, son por cuenta de Joyería Pato en caso de rotura o por defecto de la máquina.

They are excluded from the warranty:

- Battery, broken glass and worn away strap.
- Resulting Damages of an inadequate treatment, lack of care, accidents or normal wear.
- Intervention during the period of warranty of a technical service that is not the official.

For more information on warranty of the specific product manufacturer, please it sees the card of the product or direct to our Service of Attention to the Client: .


In Pato Jewelry shop our maximum objective is the satisfaction of our clients.

Therefore, we want to make sure that the product that you have acquired in our store always corresponds to its expectations.

If not outside therefore you have 7 working days, to count from the day of reception of the merchandise, to give back the product (and article promotion if she were provided).

Simply give back the product by the means that you wish our direction:

* Leave one notices inside the package communicating if it wishes to replace it by another one and the model that wishes or if it wishes that we pay the money to him will have to facilitate the account number, card, etc to us…

I refund of the purchase will take place, in any case, to the reception of articles in our warehouses. Previous verification of the state of the merchandise, that must be without using and in its original packing, will be come to I refund of its amount (costs of shipment not including) in the same modality in which the purchase took place, safe in cash, that will return by means of banking transference.

In case in return article not finds in conditions mentioned (as much product as gift if there will be it), it will be sent to the client, receiving to him in addition the corresponding bearings.